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Legal

Refunds

ControlAdjust isn't on sale yet. This is how refunds will work when sales open. Last updated: 11 October 2026.

1

ControlAdjust licences

ControlAdjust isn't on sale yet. When sales open, the change-of-mind refund works like this. Email tim@surveymarkup.com.au within 30 days of purchase with the date and amount of the payment and I'll refund the full price you paid to the card you paid with. No reason needed. A refund ends the licence, and ControlAdjust stops on your PCs at their next check-in. This is in addition to your rights under the Australian Consumer Law, which aren't limited to 30 days.

2

Payments

ControlAdjust isn't on sale yet, and nothing on this site takes payment.

3

Who you're dealing with

GST not charged. SurveyMarkup is run by Tim Albash (ABN 50 427 523 590), who is not registered for GST. I handle every refund request myself.

4

Unexpected charge

If you don't recognise a charge from SurveyMarkup, email tim@surveymarkup.com.au with the date and amount (no client files, please).

5

Australian Consumer Law

Nothing on this page excludes rights under the Australian Consumer Law that cannot be excluded. If a consumer guarantee applies to something you have paid for, your remedies under that law apply in addition to anything described on this page.