1
ControlAdjust licences
ControlAdjust isn't on sale yet. When sales open, the change-of-mind refund works like this. Email tim@surveymarkup.com.au within 30 days of purchase with the date and amount of the payment and I'll refund the full price you paid to the card you paid with. No reason needed. A refund ends the licence, and ControlAdjust stops on your PCs at their next check-in. This is in addition to your rights under the Australian Consumer Law, which aren't limited to 30 days.
2
Payments
ControlAdjust isn't on sale yet, and nothing on this site takes payment.
3
Who you're dealing with
GST not charged. SurveyMarkup is run by Tim Albash (ABN 50 427 523 590), who is not registered for GST. I handle every refund request myself.
4
Unexpected charge
If you don't recognise a charge from SurveyMarkup, email tim@surveymarkup.com.au with the date and amount (no client files, please).
5
Australian Consumer Law
Nothing on this page excludes rights under the Australian Consumer Law that cannot be excluded. If a consumer guarantee applies to something you have paid for, your remedies under that law apply in addition to anything described on this page.
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Contact
For payment or refund questions, email tim@surveymarkup.com.au.